Helping the decision-making process for kidney dialysis / NHS Institute for Innovation & Improvement


Another one of our older videos: the NHS Institute for Innovation & Improvement wanted to know: how do patients choose the right type of kidney dialysis for them? And what would help that decision-making process? We carried out several patient case studies, as well as clinician interviews. The video above tells Jan’s story, who inherited polycystic kidney disease from her mother.


“Your deep skill in video ethnography, balanced with your naturally empathic and open nature, helped us capture some incredibly personal insights into the everyday reality of people living with chronic kidney failure. Your work provided a powerful evidence base that helped us engage with patients and clinicians. You were a delight to work with.”

– Associate, NHS Institute for Innovation & Improvement